Team & Culture · Will Scott & Chloe Scott · Cultureful

Culture Clarity™

Trade opinions for evidence in your next culture engagement.

For coaches and consultants working with founder-led and growth-stage companies, Culture Clarity™ turns the soft stuff into a report a board can act on. An anonymous ten-minute questionnaire, ten areas of culture measured, and an executive report in your client's hands within 48 hours. Cultureful, the firm behind Will Scott's The Culture Fix®, runs the survey, the analysis and the leadership session. You stay the strategist.

Pages from the Culture Clarity report
For

Coaches and consultants serving founder-led and growth-stage organizations with 10 to 500 employees

Measures

Ten areas, from values alignment and leadership trust to motivation, loyalty, Culture NPS, Employee NPS and team alignment

Duration

~10 min per employee · report within 48 hours of the survey closing

Deliverable

25-page executive culture report + anonymous team feedback + expert pattern analysis + Leadership Priority Roadmap + private strategy session

Languages

13 languages, more on request

Certification

Not required. Cultureful facilitates, you present or co-present

About the assessment

What Culture Clarity™ measures

Every organization has a culture on paper and a culture in practice. Culture Clarity™ measures the distance between the two and gives the leadership team you are coaching a company-wide view of where to focus first. The thinking comes from Will Scott's book The Culture Fix®. The diagnostic itself was built and is run by Cultureful, the firm Will and Chloe Scott founded, working with founder-led and growth-stage companies between 10 and 500 employees. Hundreds of diagnostics later, across more than 10,500 employees surveyed in 27+ countries, the instrument is built around what practitioners actually need to say next.

Ten areas of culture

Culture Foundations

Values awareness and alignment. Whether people know the values and whether they recognize them in daily work.

Leadership & Communication

Trust, clarity and consistency between what leadership says and what people hear.

Work Environment

Belonging, support and recognition in the day-to-day experience of working there.

Performance & Accountability

Execution and follow-through. Whether commitments turn into finished work.

Demographic Comparison

The same picture broken down by tenure, department and work arrangement.

Motivation

Discretionary effort and purpose. What makes people give more than the job description asks.

Loyalty

Retention strength and flight risk, before either shows up in the turnover numbers.

Culture NPS

A single benchmarkable score for how people rate the culture itself.

Employee NPS

How likely people are to recommend the organization to someone else.

Team Alignment

The gap between how leadership sees the organization and how employees do.

Typical use cases for coaches and consultants

  • Open a culture engagement with a shared baseline your client trusts.
  • Equip board-level conversations with company-wide data instead of opinion.
  • Replace a generic engagement survey with a practitioner-built diagnostic.
  • Layer onto executive coaching with a private strategy session you debrief together.
  • Run it before and after an offsite or a values reset to show measurable progress.
  • Read the leadership team against the rest of the organization, and name the gap out loud.

How it works

Three steps, and the report lands within 48 hours of the survey closing. No subscriptions, no platform commitments, no surprise costs along the way.

1

Set Up

Your client shares the basics about the organization. Cultureful builds and customizes the survey. The internal lift on your client's side stays light.

2

Facilitation

An anonymous questionnaire of about ten minutes, available in 13 languages. Every team member is assessed individually, and the whole process is managed for you.

3

The Report

Results within 48 hours, in a 25-page report with a Leadership Priority Roadmap of five focused recommendations. Cultureful walks you through it so you can present it yourself, or joins you in front of your client. Your call.

What your client receives

Inside the report your client receives

Six glimpses of what lands in your client's inbox within 48 hours of the survey closing. Swipe to browse.

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Will Scott
Chloe Scott
Meet the experts

Will Scott & Chloe Scott

Will Scott is Co-Founder of Cultureful and the author of The Culture Fix®. For over two decades he has worked with CEOs and leadership teams in founder-led organizations across more than 27 countries, on the same question: how do you build a company people actually want to belong to.

Chloe Scott is Co-Founder of Cultureful and the architect of Culture Clarity™. She designed the diagnostic that turns the thinking behind the book into ten measurable areas, and she runs the delivery: survey build, analysis, and the private strategy session your client sits in. She is the day-to-day partner for every coach who deploys it.

Will Scott - Co-Founder, Cultureful / Author, The Culture Fix®

Chloe Scott - Co-Founder, Cultureful / Architect, Culture Clarity™

Track record - Hundreds of diagnostics, 10,500+ employees surveyed, 27+ countries

Approach - Built by practitioners, not by a software company

Why it earns its place

Why coaches choose Culture Clarity™

Three reasons this one tends to stay in a coach's core toolkit instead of being run once and shelved.

A baseline in days, not quarters

Ten minutes per employee, a report within 48 hours of the survey closing. The culture conversation you were going to have anyway now starts from evidence, and it starts this month.

Interpretation, not a dashboard

Plenty of tools hand a client a scorecard and leave. Here practitioners read the patterns, name what is driving them, and hand over five focused recommendations your client can act on.

You keep the relationship

Cultureful carries the survey build, the analysis and the strategy session. You stay the strategist your client came to, with a diagnostic behind you instead of an opinion.

Coach-partner pricing

Built so you can deliver value and earn your margin.

Culture Clarity™ is priced for coaches and consultants who deliver it inside their own engagements. You get a partner rate that leaves clear room between what you pay Esperto and what you charge your client. No subscriptions, no platform lock-in.

Partner rate

Contact us / per engagement

Your partner rate depends on volume and scope, and we share it on a discovery call.

  • 25-page executive culture report across all ten areas
  • Anonymous employee feedback, delivered as written
  • Expert pattern analysis by Cultureful practitioners
  • Leadership Priority Roadmap with five focused recommendations
  • Private strategy session with the Cultureful founders
  • A copy of The Culture Fix® for your client
  • 30-day money-back guarantee
Contact us for partner pricing

Volume. Running culture work with several clients a year? Ask about a partner volume rate.

Enterprise and multi-site. Group-level rollouts across portfolio companies are priced per engagement.

No certification needed. Cultureful facilitates the engagement for you and hands the results back for you to present, or co-presents alongside you to your client. Nothing to complete first, and no separate programme to buy.

Answers

Frequently asked questions

Who is Culture Clarity™ for?

Coaches and consultants working with founder-led and growth-stage organizations, typically between 10 and 500 employees. It works best when your client's leadership is committed to acting on what the data shows, and when you want a practitioner-built diagnostic instead of a generic engagement survey.

How long does the engagement take?

Employees spend about ten minutes on the questionnaire, and the report is delivered within 48 hours of the survey closing. Cultureful handles the survey build, the analysis and the private strategy session, so your client's internal job is mostly encouraging people to take part. Most engagements launch within days of the kickoff.

In which languages is the survey available?

Thirteen: English, Bengali, Spanish, Indonesian, Swahili, Tamil, Khmer, Malay, Romanian, Tagalog, Nepali, Arabic and Urdu. English is the default. If your client needs a language that is not on the list, ask us. Cultureful is happy to set one up on request.

What does my client receive as a deliverable?

A 25-page executive culture report covering all ten areas, every anonymous employee response delivered exactly as written, an expert pattern analysis, a Leadership Priority Roadmap with five focused recommendations, and a private strategy session with the Cultureful founders. Each client also receives a copy of The Culture Fix®, and the engagement carries a 30-day money-back guarantee.

How is privacy handled? Can employees trust the anonymity?

Yes. Responses are anonymous by design, and minimum reporting thresholds are applied so that no individual can be identified from a breakdown. Open comments reach your client unedited, but never tied to a named respondent. The rights your client's employees can exercise, and how long data is kept, are set out in the Esperto privacy policy at https://espertoassessments.com/privacy-policy/.

Do I need to be certified to deploy this with my clients?

No. There is no certification programme for Culture Clarity™. Cultureful runs the survey build, the analysis and the strategy session, and then either hands the results back for you to present in your own words or joins you in front of your client. They do not pitch their own services in your engagement. Which of the two you choose is up to you, per client.

How does pricing work, and what is my margin?

Partner pricing is set so you can earn a clear margin between the Esperto rate and what you charge your client. Specific numbers depend on volume and scope and are shared on a discovery call.

Can I combine this with other Esperto assessments?

Yes. Many partners combine Culture Clarity™ with WIN (employee happiness), S.C.O.P.E. (organizational agility) or Pathfinder (dialogue and archetypes) to cover different layers of the same engagement. Culture Clarity™ reads the organization as a whole; the others go deeper on the people or the system inside it.

Ready to add this to your toolkit?

Let's talk about how Culture Clarity™ fits your practice.

A short discovery call is the fastest way to know whether this is the right tool for your next engagement. We'll ask how you work with your clients, what outcomes matter, and where culture sits in your offering. Then we'll be honest about whether Culture Clarity™ is the right match, or whether something else in the Esperto toolkit fits better.

Contact: Eric van Velzen | eric.vanvelzen@esperto.one
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